Privacy Policy
Effective Date: March 11, 2026
1. Introduction
At CSA FLEET LLC, we respect your privacy and are committed to protecting your personal and corporate information. We provide comprehensive transportation, logistics, safety, and FMCSA compliance services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us or use our website. By engaging with our services, you consent to the data practices described in this policy.
2. Information We Collect
To effectively provide our services and maintain regulatory compliance, we may collect the following information:
Personal & Contact Details
Name, phone number, email address, and company name.
Driver & Vehicle Info
Vehicle details, copies of CDLs, MVRs, Medical Cards, and DQ file records.
Operational Data
Contact forms, dispatch details, compliance records, and safety data.
Website Data
Standard analytics data, IP addresses, and browser types to improve UX.
3. How We Use Your Information
We strictly use the collected personal and corporate information to:
- Provide transportation, logistics, and fleet outsourcing services.
- Respond to inquiries and provide customer support.
- Communicate regarding dispatch, safety audits, compliance interventions, or claims.
- Send essential service updates and account information.
- Send SMS notifications (if explicit consent is given).
4. Information Sharing and Disclosure
We respect the confidentiality of your business and personal data. We do not sell or rent personal information to anyone. We may share information only in specific circumstances:
Government Agencies: With the FMCSA, DOT, or state/federal agencies when legally required or during audits.
Service Partners: With compliance partners (e.g., C/TPA, ELD providers) necessary to fulfill service obligations.
Insurance Providers: When required for claims, coverage verification, or risk management.
5. SMS Privacy Statement
We highly value your privacy regarding mobile communications.
No Marketing Sharing
SMS consent and phone numbers are strictly not shared with, sold to, or rented to third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent information will not be shared with any third parties under any circumstances.
Purpose
SMS consent is used exclusively for communication related to our services, such as safety alerts, compliance updates, and administrative notifications from CSA FLEET LLC.
Opt-Out & Assistance
You may opt-out of receiving these text messages at any time by replying "STOP" to any of our messages. For assistance, reply "HELP". Message frequency varies. Message and data rates may apply.
6. Data Protection and Retention
We implement appropriate administrative, technical, and physical security measures to protect your information against unauthorized access or disclosure. We retain your information, particularly driver records, for as long as necessary to provide our services and comply with mandatory FMCSA recordkeeping requirements.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data, subject to legal and regulatory recordkeeping requirements. To exercise these rights, please use the contact information provided below.
8. Children's Privacy
Our services are designed for commercial entities and adults in the trucking industry. We do not knowingly collect personal information from individuals under the age of 18.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact our compliance team directly.